> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xkat.space/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact & Support

> How to reach the xkat team for help.

Need a hand? Here's how to get help.

## Before reaching out

<CardGroup cols={2}>
  <Card title="Check the FAQ" icon="circle-question" href="/en/help/faq">
    Many questions are answered here.
  </Card>

  <Card title="Try Troubleshooting" icon="wrench" href="/en/help/troubleshooting">
    Fixes for common workspace and access issues.
  </Card>
</CardGroup>

## Get in touch

* **In-app support** — reach the team from within [xkat.space](https://xkat.space).
* **Community** — ask and share in the [community](/en/platform/community).

When contacting support, include the **course and lesson name**, your **plan**,
and a description of what you expected versus what happened — it helps us resolve
issues faster.

## Billing questions

For payments, invoices, and refunds, see [Billing & Refunds](/en/platform/billing)
and the [Terms & Privacy](/en/help/terms) policy.